TERMS & CONDITIONS

Terms & cancellation policy :

Booking conditions
Prepayment of 30% of the total booking amount due upon booking. Either by bank transfer or credit-card payment.

 

Cancellations
Sounds annoying and unfortunately it is, for everyone. It’s a pity if someone doesn’t come and rooms remain free, although others would have liked to enjoy our hospitality.

Free cancellation up to 8 weeks before arrival.

For later cancellations we charge the following cancellation fees:
• 60 – 21 days prior to arrival: the deposit will be retained
• 20– 1 day prior to arrival: 80% of the total booking fee will be charged
• No show, arriving late or departing early: 100% of the total booking fee will be charged

 

NOTE: Please don’t forget to take out travel cancellation insurance. An unexpected event can occur before departure, and your insurance keeps you financially secure.
Whether you must delay your arrival at the hotel, or you cannot make it all or have to depart earlier than anticipated, cancellation fees may be passed on to the insurance company.

 

Check in / Check out
Arrival : Rooms are available starting at 3:00 p.m. As reception service is not available 24h, please inform us in time about your approx. time of arrival to organise your welcome.
Departure: Check out time is 10:30 a.m.

 

Dogs
Dogs are welcome at the hotel. Our own dog Idefix is always happy to have company.
But we do ask that you inform us in advance.
Supplement fee for dogs: €10/night (without food).