TERMS & CONDITIONS
Terms & cancellation policy :
Prepayment of 30% of the total booking amount due upon booking. Either by bank transfer or credit-card payment.
Sounds annoying and unfortunately it is, for everyone. It’s a pity if someone doesn’t come and rooms remain free, although others would have liked to come.
If you cancel your trip more than 3 months: No cancellation fee. For later cancellations we charge the following cancellation fees:
• 90 – 30 days prior to arrival: the deposit will be retained
• 29 – 1 day prior to arrival: 80% of the total booking fee will be charged
• No show, arriving late or departing early: 100% of the total booking fee will be charged
Special Covid-19 cancellation policy applies:
Cancellation free of charge in the event that a travel warning is issued, the flight is cancelled without replacement or entry/exit is not possible or only possible with quarantine regulations. In this case, we will credit the deposit amount to your customer account for a stay in 2023 and refund the deposit if the credit is not redeemed by the end of 2023.
NOTE: Please don’t forget to take out travel cancellation insurance. An unexpected event can occur before departure, and your insurance keeps you financially secure.
Whether you must delay your arrival at the hotel, or you cannot make it all or have to depart earlier than anticipated, cancellation fees may be passed on to the insurance company.
Check in / Check out
Arrival : Rooms are available starting at 3:00 p.m. Please inform us in time about your approx. time of arrival to organize your welcome.
Departure: Check out time is 10:30 a.m.
Dogs are welcome at the hotel. Our own dog Idefix is always happy to have company.
But we do ask that you inform us in advance.
Supplement fee for dogs: €10/night (without food).